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Billing Service for medical & mental health practices - 2.25% of collections*#

We help practices minimize expenses with our unbeatable pricing. Leverage our expertise to avoid common pitfalls, maximize revenue, and achieve profitability faster.

Attain 98% collection rate

Guaranteed lowest pricing

Certified billers in all specialties

Proficient in all top EHRs

Serving all 50 states

Schedule a demo

Call us at (214) 302-9899 or complete this form

100% satisfaction or your money back

Unhappy with your billing service?

Are you paying too much for your billing services?

Are you losing money due to claim denials?

Is your staff struggling to collect payments from patients?

Do you have easy access to reports on your mobile app?

Are your insurance contracts and credentialing up to date?

Get started

Lowest pricing

We offer industry-leading low rates at just 2.25% of collections, designed to maximize your savings.

Our Guarantee

If you're not completely satisfied with our results within the first 3 months, we will refund all fees.

Mobile App

Effortlessly capture charges during rounds and access real-time collection and production reports.

Extensive Experience

Our team brings over 18 years of experience in billing for medical and mental health practices of all sizes.

Transparent Reporting

Gain full visibility into your financial performance with our mobile app reporting and in-depth dashboard.

Proprietary Technology

Practice management software expertly designed and optimized to maximize revenue for our clients.

Getting a practice from startup to profitability is not straightforward.

Leverage our expertise to avoid common pitfalls, maximize revenue, and achieve profitability in the shortest possible time.

Heartwell Cardiology

I was initially concerned about virtual assistants handling prior authorizations, but team has exceeded my expectations. They ensure that all authorizations are approved at least a week before the scheduled tests, and their portal makes it easy for my office to track each one in real-time. The process has been seamless and efficient.

Albitar Consulting

I used to be exhausted from inputting charges into my EMR vendor’s billing software. Now, rounding is effortless, and I no longer have to take work home.

Beats cardiology

When we started our practice, my biggest concern was the cost of hiring qualified staff. Primrose provided essential cost savings that were crucial during our early stages. Their service has been invaluable, and I highly recommend them to any startup looking to streamline expenses without compromising on quality.

Cluster Consult

I love the transparency that comes with using PracticeApp. My previous biller charged a flat fee, leaving me in the dark about what was being billed. With their mobile app, I can now view my charges and monitor my collections in real time.

Covenant Women's

Our patient collections used to be a real challenge. Since partnering with Primrose, we receive detailed eligibility information for each patient, along with an accurate estimate of what to collect at the time of the visit. Now, my front desk team can confidently discuss outstanding deductibles, allowable amounts, and balances with patients, ensuring smoother and more efficient collections.

Dr. Birungi

Three months into the credentialing process, I discovered that my applications hadn’t even been submitted. That’s when Primrose stepped in and took complete control. Their organized approach, regular status updates, and up-to-date payor grid made all the difference. Thanks to them, the process was seamless from that point forward. I now realize how much revenue I could have saved had I started with Primrose from the very beginning.

Satisfied Clients

Compassion Care

Covenant Women’s

Odessa General Surgery Robotics

Heartwell Cardiology

Thrive Pain

Sunnyvale Ortho

18 Years

2M claims/year

400+ billing team

Ready to take the next step?

01

Schedule a demo

View a demo of our mobile app and practice management platform. Get all your questions answered by an expert.

02

Pick a start date

Our implementation team completes the setup and software training. Rest easy knowing the progress.

03

Start your billing

Watch our billing team go to work and know what it feels like to be in control of your billing.

We guarantee your complete satisfaction, or we'll refund your fees.

	Features	Essentials Plan
Billing Services Choose a plan that matches exactly what you need from your billing company.	Charge entry We will pull charges from your EMR software. Or from a charge capture software.
	Claim scrubbing We scrub your claims before submission to maximize clean claim submission rate.
	Claim filing After scrubbing, we submit most claims electronically. We also submit paper claims when needed.
	Remit posting We post payments whether it is received electronically or on paper
	Receivable management We check the status of all unpaid claims. We also call to understand the fix any denials or resubmissions.
	Claims appeals A systematic approach to appeal claims with a skilled AR team. We offer different plans to match what your needs.	Appeals x 1
Software Integrated software that works cohesively, giving you real-time, actionable information	Mobile App for busy providers Take your practice with you anywhere you go. Monitor your revenue with Reporting module. Pull up patient history anytime. Rounding module for facility-based providers to capture charges.
	Effortless appointment management Give your frontdesk effortless appointment management tools. Patient engagement tool built in to reduce phone calls.
	Billing software to maximize revenue Primrose perfected their billing software over the 15 years to maximize your revenue. View details on any claims with a single click.
	Transparent reporting with dashboard Specific reports and graphs to understand how your practice is performing. Easily export data for additional analysis.

Frequently Asked Questions

We offer some of the most competitive rates in the industry. Our pricing is designed to deliver maximum savings, with low minimums to help you reduce costs while still receiving top-tier services.

We charge 2.25% of your practice’s gross monthly collections.

Our software is included at no additional cost with all of our plans.

No, all clearinghouse costs are fully covered in our plans.

Yes, patient statements are processed through a third-party fulfillment company, and their charges will be passed directly to you.

If you're not completely satisfied with our results within the first 3 months, we will refund all fees you’ve paid for our billing services.

We have been providing billing services for medical practices for over 18 years.

Yes, we work with all medical and mental health specialties. Fill out the form below, and one of our team members will be happy to answer your specific questions.

We provide services to practices in all 50 states across the U.S.

Yes, we regularly assist startup clinics with credentialing to ensure they are set up for success.

If your EHR vendor does not collect quality metrics, our mobile practice app can gather the necessary data and prepare it for submission to meet MIPS requirements.

We operate as high-performing teams, with each team specializing in specific functions to ensure efficiency and expertise.

Yes, we will extract information from your EMR and integrate it into our practice management platform, ensuring all your financial data is centralized on our system.

Our basic plan does not include coding services. However, we offer other plans that include coding, which you can opt into based on your needs.

We are located at 117 Gemini Cir Ste 403, Homewood, AL 35209.

While our headquarters is in Birmingham, AL, we also have offices in India, the Philippines, and Peru to support our diverse client base.

Yes, as a U.S.-based company, we will sign a BAA to ensure compliance with HIPAA regulations.

Yes, all of our billers undergo HIPAA training and must pass a certification exam to ensure compliance.

We have robust security measures in place, including regular malware scans of our desktops and servers hosted in the U.S. with multiple firewalls. Additionally, all of our employees are HIPAA-certified and trained in security protocols to ensure the highest level of data protection.

Our mobile app empowers providers to manage appointments, enter charges, access patient history, and generate reports—all from their mobile device. To explore all its features, fill out the form below to schedule a demo.

Our Practice Management software allows your staff to efficiently manage appointments, enter charges, view patient accounts, and run detailed reports. It also offers a range of additional features designed to streamline your practice’s operations. To learn more, fill out the form below to schedule a demo.

Your staff can easily view comprehensive patient balance details, including access to Explanation of Benefits (EOBs), through our practice management software.

We understand that switching billing companies can feel overwhelming and risky. That’s why we’ve developed a streamlined onboarding process to make the transition as smooth as possible. Our implementation team will guide you through a detailed transition plan during the kick-off meeting and track every step until the process is complete.

Our implementation process includes comprehensive training for your providers on our mobile app. We’ll also train your staff on how to use our scheduling and reporting software, all at no additional cost.

Our dedicated customer support team is always available to assist. You can reach out to us via tickets or email, and we’ll respond promptly to your inquiries.

We handle all paper mail from insurance companies and patients, including receiving, scanning, indexing, and processing EOBs. If there are any attached checks, we’ll mail them to your office or directly to your bank for deposit.

Yes, we will assist you in setting up EFTs with your top payers to streamline your payment process.